Profitwize

Terms & Conditions

Effective date: 16 August 2026

1. About us and these terms

These terms govern your use of our website (profitwizeclaims.com) and the introduction service we provide. “We”, “us” and “our” mean Profitwize, a partnership registered in England and Wales at Suite 1-3 Westminster Buildings, Theatre Square, Nottingham, Nottinghamshire, NG1 6LG. By using our website or our service, you agree to these terms. We act for businesses in England and Wales.

2. What we do, and what we do not do

We help UK businesses check whether they may be owed money because of undisclosed energy-broker commission. Where it looks like there may be a claim, we introduce you to a claims management company whose panel of SRA-regulated law firms may pursue it on a no-win-no-fee basis.

We are an introducer only. We are not a law firm, we do not conduct claims, and we do not give legal, financial or tax advice. The claim itself is handled by the law firm you are introduced to, under a separate agreement between you and that firm.

3. The eligibility check

Our eligibility check and any initial assessment are free and preliminary. They are an indication only and do not guarantee that you have a claim, that a claim will be taken on, or that it will succeed. Only the law firm, after its own assessment, can decide whether to act and on what terms.

4. Fees: what you pay us

You pay us nothing. We are paid an introduction fee by the claims management company. That fee never comes from you and is never added to your claim.

If a claim proceeds, the law firm’s charges (including any success fee) are a matter for the separate agreement between you and that firm. They will be explained and set out in writing for you to agree before you commit to anything.

5. Your agreement with the law firm

Any claim is subject to a separate written agreement (such as a conditional fee agreement) between you and the law firm, which will set out their terms, their fees, and your cancellation and cooling-off rights. Nothing on our website or in these terms forms part of that agreement or is a substitute for it.

6. Your responsibilities

You agree to give us and the law firm accurate and complete information, and to tell us if anything changes. We rely on the information you provide, and we are not responsible for consequences arising from information that is inaccurate or incomplete.

7. No advice and no guarantee

Nothing we say or provide is legal, financial or tax advice, and nothing is a promise about the outcome or value of any claim. Any figures shown on our website, including any estimate tool, are illustrative only. You should take your own professional advice where appropriate.

8. Our liability

We provide our introduction service with reasonable care and skill. Because our role is limited to introducing you, we are not responsible for the conduct, advice, performance or decisions of the claims management company or the law firm, or for the outcome of any claim.

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited or excluded by law. Subject to that, our total liability to you arising from our service is limited to £3 million, and we are not liable for indirect or consequential loss, or for loss of profits, revenue or opportunity.

9. Intellectual property

The content of our website belongs to us or our licensors and may not be copied or reused without our permission.

10. Data protection

We handle your personal information in line with our Privacy Policy, which explains what we collect and how we use it.

11. Governing law

These terms, and any dispute arising from them or from our service, are governed by the law of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes

We may update these terms from time to time. The current version is always on this page.

13. Contact

Questions about these terms: brett@profitwizeclaims.com.